TRANSPORTATION PATIENT SCHEDULER

Elevate Care Chicago North; Chicago (IL); On-site; USD 42,000 - 48,000; Full time

Job summary

Elevate Care Chicago North is seeking a dependable Transportation / Patient Scheduler to support nursing home residents and coordinate transportation for medical appointments. You will manage calendars, arrange transport based on schedules, and ensure smooth communication of details to departments.

Strong organization, communication, and reliability are essential in this on-site role within a fast-paced healthcare environment.

Qualifications

• Strong organizational and communication skills.
• Ability to multitask and manage changing schedules.
• Professional and compassionate when working with residents.
• Computer skills and attention to detail.
• Reliable, dependable, and able to work as part of a team.

Responsibilities

• Schedule and coordinate resident transportation for medical appointments, therapy, dialysis, and other off-site services.
• Coordinate appointment times with residents, families, transportation providers, and medical offices.
• Maintain an accurate transportation and appointment calendar.
• Arrange transportation based on resident needs and appointment schedules.
• Communicate appointment and transportation details to nursing and other departments.
• Prepare residents and required paperwork for scheduled appointments.
• Confirm transportation arrangements and follow up on changes or cancellations.
• Maintain accurate records and assist with other administrative duties as needed.
• Provide excellent customer service to residents, families, and healthcare providers.

Skills

Organizational skills

Communication skills

Multitasking

Tools

Computer skills

Job description

TRANSPORTATION / PATIENT SCHEDULER

We are seeking a dependable and organized Transportation / Patient Scheduler to support our nursing home residents and transportation needs.

Responsibilities:

• Schedule and coordinate resident transportation for medical appointments, therapy, dialysis, and other off-site services
• Coordinate appointment times with residents, families, transportation providers, and medical offices
• Maintain an accurate transportation and appointment calendar
• Arrange transportation based on resident needs and appointment schedules
• Communicate appointment and transportation details to nursing and other departments
• Prepare residents and required paperwork for scheduled appointments
• Confirm transportation arrangements and follow up on changes or cancellations
• Maintain accurate records and assist with other administrative duties as needed
• Provide excellent customer service to residents, families, and healthcare providers

Qualifications:

• Previous healthcare, nursing home, scheduling, transportation, or administrative experience preferred
• Strong organizational and communication skills
• Ability to multitask and manage changing schedules
• Professional and compassionate when working with residents
• Computer skills and attention to detail
• Reliable, dependable, and able to work as part of a team