Care Transitions Outreach & Growth Specialist

Optum; Danville (PA); Vor Ort; USD 58.000 - 76.000; Vollzeit

Zusammenfassung

LHC Group is seeking a Care Transitions Coordinator in Pennsylvania to drive seamless discharge transitions from facilities to post-acute care. You will partner with discharge planners to verify orders and coordinate services for patients transitioning to our agency.

This role focuses on growing market share, educating clinicians about our services, and ensuring patient needs are met within budget. Strong communication and coordination with healthcare providers are essential.

Qualifikationen

• Experience in sales and market development for healthcare services.
• Ability to educate and influence medical professionals on services.
• Strong coordination between discharge planning and post-acute care.
• Proven ability to manage budgets and track expenses.

Aufgaben

• Achieve monthly Personal Production Goals and MC admit budgets while managing a Sales/Marketing budget.
• Execute weekly, monthly, and quarterly strategy to increase market share in assigned locations.
• Evaluate patient/orders for home care suitability per Right of Choice.
• Initiate face-to-face patient transitions and educate on agency services and PCP follow-up.
• Present agency leadership with patient needs to obtain branch approval and complete encounter docs.
• Coordinate transfer orders and ancillary services (DME, Infusion) and educate on orders.
• Ensure patient needs identified by referral source are documented and met.
• Collaborate with Executive Director/Clinical Director to drive growth aligned with referral community needs.
• Handle sales admin duties: BOA expense entries, payroll timesheets, PTO, weekly meetings, communications.
• Educate patients on post-facility follow-up and medication adherence.
• Serve as liaison between the agency and healthcare providers for new and existing patients.
• Inform discharge planning of active patients transferring from home health and coordinate resumption of care.
• Provide follow-up feedback to case management on readmissions and non-admit decisions.
• Maintain patient confidentiality at all times.
• Know service features/benefits; articulate advantages and educate the medical community through sales calls and in-services.

Kenntnisse

Sales strategy

Account development

Educating medical community

Patient transition coordination

Budget management

Tools

Home Care Home Base

Jobbeschreibung

LHC Group is seeking a Care Transitions Coordinator in Pennsylvania to drive seamless discharge transitions from facilities to post-acute care. You will partner with discharge planners to verify orders and coordinate services for patients transitioning to our agency.

This role focuses on growing market share, educating clinicians about our services, and ensuring patient needs are met within budget. Strong communication and coordination with healthcare providers are essential.