Care Transitions Coordinator

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 37,000 - 52,000; Full time

Job summary

University of Maryland Medical System in Maryland seeks an administrative support associate to assist the in-patient Care Management team with non-clinical tasks that ensure smooth transitions of care across the hospital continuum.

You will issue regulatory notices, track insurance authorizations for rehab placements, schedule follow-up appointments, assemble discharge packets and arrange non-medical transportation as needed, while performing clerical duties and EPIC documentation.

Qualifications

• 1–2 years of healthcare or related experience preferred.
• High school diploma or equivalent required.
• Proficient in Microsoft Office and EPIC or similar EMR systems.

Responsibilities

• Assist care management teams with non-clinical tasks to support patient transitions.
• Issue regulatory notices and track insurance authorizations for rehab placements.
• Schedule follow-up appointments and assemble discharge packets.
• Arrange non-medical transportation as needed and perform clerical duties.
• Scan documents into EPIC and maintain organized supplies.

Skills

Multitasking

Effective communication

Confidentiality

Written and spoken communication

Attention to detail

Independence

Computer literacy

Microsoft Office

Outlook email

Education

High school diploma or equivalent

Tools

EPIC

Excel

Outlook

Microsoft Word

Databases

Job description

University of Maryland Medical System in Maryland seeks an administrative support associate to assist the in-patient Care Management team with non-clinical tasks that ensure smooth transitions of care across the hospital continuum.

You will issue regulatory notices, track insurance authorizations for rehab placements, schedule follow-up appointments, assemble discharge packets and arrange non-medical transportation as needed, while performing clerical duties and EPIC documentation.