Care Team Specialist: Clinical & Admin Support (MA/LPN/EMT)

Group Health Cooperative of South Central Wisconsin; Madison (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Flexible spending account

Tuition reimbursement

Pet insurance

Eyewear discounts

Job summary

Group Health Cooperative of South Central Wisconsin in Madison, WI is seeking a Care Team Specialist (CTS) to join our collaborative clinic team. You will support both clinical and administrative workflows to ensure high-quality care and a smooth patient experience.

Daily tasks include rooming patients, taking vital signs, collecting histories, preparing for visits, assisting with exams, and coordinating care with nurses and providers.

Qualifications

• Must have completed MA training or be eligible for national MA certification within 6 months
• LPN training with valid Wisconsin license or eligibility within 6 months
• EMT training with State of Wisconsin license (EMT/AEMT/Paramedic) required
• CPR/AED certificate and HIPAA knowledge required
• Experience in clinic/outpatient settings preferred
• Strong computerized systems skills and typing proficiency (min 30 WPM)

Responsibilities

• Room patients and take vital signs
• Collect medical histories and prepare for visits
• Assist with exams and procedures
• Manage test results per protocols
• Support Epic in-basket and MyChart workflows
• Return patient calls and coordinate ongoing care

Skills

Clear communication

Organizational skills

Team collaboration

Patient care

Typing 30 WPM

Education

MA training (Medical Assistant)

LPN training

EMT training

Tools

EPIC EMR

MS Office

Job description

Group Health Cooperative of South Central Wisconsin in Madison, WI is seeking a Care Team Specialist (CTS) to join our collaborative clinic team. You will support both clinical and administrative workflows to ensure high-quality care and a smooth patient experience.

Daily tasks include rooming patients, taking vital signs, collecting histories, preparing for visits, assisting with exams, and coordinating care with nurses and providers.