Care Team Coordinator — Resident Care & Coordination

Switchpoint Inc; Salt Lake City (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Vision

Life & Disability

401k

EAP

Job summary

Friends of Switchpoint in Salt Lake City is seeking a Care Team Coordinator to support residents and coordinate with external care teams in a behavioral health setting. This on-site, full-time role requires strong case management, communication, and knowledge of Medicaid/Medicare.

Starting rate $22 per hour, with benefits including Medical, Vision, Life & Disability, 401k, and EAP. The coordinator will maintain resident files, liaise with FACT/ACT teams, and assist with legal resources,

Qualifications

• Experience in case management, social services, behavioral health, or related fields.
• Strong communication and coordination abilities.
• Familiarity with Medicaid/Medicare processes and community resources.
• Experience with SMI clients or similar diagnosis.
• Ability to work effectively with multidisciplinary teams and maintain boundaries.
• Excellent organizational skills and attention to detail.
• Resident in the Salt Lake area; on-site role.

Responsibilities

• Serve as the main point of contact for all care-team-related concerns and communication.
• Coordinate with FACT and ACT teams to ensure clients receive comprehensive support.
• Monitor and maintain resident case management needs, including Medicaid, Medicare, and other benefits.
• Ensure resident files are complete, accurate, and updated regularly.
• Lead communication with care teams regarding incidents, lease violations, acknowledged conversations, and resident concerns.
• Serve as the care team’s point of contact, ensuring fluid communication surrounding resident behaviors.
• Work closely with multidisciplinary teams to provide coordinated, high-quality care for residents.
• Assist clients with access to legal resources, employment opportunities, transportation, and other immediate needs.
• Support the Site Manager with operational duties and special projects.
• Perform other tasks assigned to ensure the smooth functioning of the facility.
• Other duties as assigned.

Skills

Case management

Coordination

Medicaid/Medicare familiarity

SMI experience

Multidisciplinary teamwork

Organizational skills

Professional boundaries

Job description

Friends of Switchpoint in Salt Lake City is seeking a Care Team Coordinator to support residents and coordinate with external care teams in a behavioral health setting. This on-site, full-time role requires strong case management, communication, and knowledge of Medicaid/Medicare.

Starting rate $22 per hour, with benefits including Medical, Vision, Life & Disability, 401k, and EAP. The coordinator will maintain resident files, liaise with FACT/ACT teams, and assist with legal resources,