Housing Stability Case Manager

Friends of Switchpoint Inc; Salt Lake City (UT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability

401k

EAP (Employee Assistance Program)

Job summary

Friends of Switchpoint Inc. is seeking a Case Manager to provide direct resident support and promote housing stability on-site at our Salt Lake City property.

The role focuses on connecting residents with resources and ensuring supportive-services are delivered within established policies and escalation procedures. The position involves coordinating with maintenance, handling move-ins/move-outs, and supporting residents through financial and lease-related challenges, with an hourly wage of $19

Responsibilities

• Resident Support & Housing Stability: Serve as resident's primary support link for housing stability and connect residents to services.
• Lease Compliance & Housing Retention: Help residents understand lease terms and address underlying barriers, log conversations.
• Resident Behavior, Rent & Financial Stability: Address barriers through individualized case planning and identify income resources.
• Inspections & Maintenance: Support residents during unit inspections and coordinate with Maintenance on issues.
• Move-Ins, Move-Outs & Unit Turns: Assist with transitions and plan connections to resources.
• Resident Complaints & Emergencies: Handle complaints and support emergencies with appropriate escalation.
• Community Resources, Benefits & Housing Stability Planning: Connect residents with community resources and benefits; develop Housing Stability Plans.
• Coordination, Policy & Compliance: Coordinate services with providers and follow policies; support compliance matters.

Job description

Friends of Switchpoint Inc. is seeking a Case Manager to provide direct resident support and promote housing stability on-site at our Salt Lake City property.

The role focuses on connecting residents with resources and ensuring supportive-services are delivered within established policies and escalation procedures. The position involves coordinating with maintenance, handling move-ins/move-outs, and supporting residents through financial and lease-related challenges, with an hourly wage of $19