Care Team Assistant

Empath Health; Delray Beach (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Trustbridge Hospice, a member of Empath Health, seeks an organized Care Team Assistant for our Delray Beach care center. This onsite, part-time role supports the care team evenings, Monday to Thursday 5:30pm–12:00am, assisting patients and families during a meaningful life transition.

Key duties include clerical tasks, updating patient charts, coordinating with disciplines, supporting weekly IDT meetings, and tracking census with electronic systems.

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service and organizational skills.
• Strong computer knowledge in MS Word, Excel and Outlook; ability to learn additional software.

Responsibilities

• Perform administrative clerical duties for the team: filing, processing/entering and copying documents (including timesheets and volunteer hours).
• Distribute mail, faxes and phone messages promptly; maintain office and team supplies.
• Ensure patient chart information is accurate and distribute paperwork to disciplines and partners.
• Collaborate with Team Leadership to prepare for weekly IDT meetings and related functions.
• Track team census by monitoring changes in status, admissions, discharges and transfers in electronic systems.
• Support coverage of patient care needs and handle phone requests professionally, aligning with Empath Health communication practices.
• Communicate patient equipment needs to DME and maintain records of transactions.

Skills

Administrative skills

Customer service

MS Word

Excel

Outlook

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Care Team Assistant### Care Team AssistantApply: Care Center Delray: Part time: Posted Today: JR100377**Trustbridge Hospice, a member of Empath Health,** is seeking an organized and friendly **Care Team Assistant** in our team in **Delray Beach**. This position is **onsite.** This **part-time** position works **Monday to Thursday 5:30pm - 12:00am.**, supporting the Care team and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions. Since 1978, **Trustbridge Hospice** has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness. **What You’ll Do*** Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser’s Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.* Ensure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion.* Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, supports, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.* Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; updating patient care board and calculating team census in a timely manner.* Works collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly, effectively and in a professional manner that supports customer service while adhering to the agency “communication practices” as directed by team leadership.* Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified. **Why Join Empath Health?*** **Earn Competitive Pay:** Your skills and contributions are recognized and rewarded.* **Benefits & Wellness:** Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.* **Industry-Leading PTO:** 5+ weeks to rest, recharge, and live your Full Life.* **Grow Your Career:** CEU support, tuition reimbursement, and advancement opportunities.* **Make a Difference:** Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All. **What You'll Need*** Education and/or Experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.* Excellent verbal and written communication skills. Solid customer service skills.* Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.* Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers.* Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.* Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system.* Medical terminology background preferred. **Unified in empathy, we serve our communities through extraordinary Full Life Care for All.** Empath Health is a not-for-profit healthcare organization providing **Full Life Care** through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the **whole person—body, mind, and spirit—with empathy and dignity.** Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find **purpose, partnership, and possibility** in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful. *Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (\"ADA\"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact* *[e-mail].*