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An innovative virtual clinic is seeking a Care Specialist to support members on their journey to healthier lives. This remote role is crucial for guiding individuals through substance use management, providing essential resources, and conducting regular check-ins. The ideal candidate will possess strong expertise in clinical screening and brief interventions, alongside a passion for helping others. With a commitment of just 1 hour per day and at least 20 hours per month, this position offers flexibility while making a significant impact in the lives of those seeking recovery. Join a forward-thinking organization dedicated to transforming substance use treatment.
Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.
Pelago's suite of virtual services ranges from education to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!
Overview of the Role:
We are seeking a Care Specialist to join our digital clinic and help members achieve healthier, more fulfilling lives. As the first point of contact, the Care Specialist plays a vital role in members' behavior change journeys by creating a welcoming onboarding experience and providing ongoing support through recovery management check-ins. This role involves conducting initial screenings/assessments, offering essential resources and referrals, and meeting with members regularly for long-term support. The ideal candidate will demonstrate strong clinical screening, brief intervention, and referral to treatment (SBIRT) expertise, adaptability, and passion for advancing substance use management solutions.
This is a remote position based anywhere in the USA.
In this role you will…
The background we are looking for...
Additional Qualifications
The provided range reflects our US target hourly range for this part-time position. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors.
Pay Range: $28 - $35 USD
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