Care Services Administrator — Leadership & Operations

AWARE Inc.; Butte (MT); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

Dental/Vision Insurance

401(k) with company match

Life Insurance

Wellness programs

Generous paid time off

Quarterly Financial Bonus Program

Tuition Advancement Program

Job summary

AWARE Inc. is seeking a service administrator to lead administrative operations across our programs, ensuring staff workload, billing accuracy, and program compliance. You will supervise Administrative Assistants/Coordinators and train staff on the billing process in our EHR.

Join a compassionate team dedicated to high-quality care in Montana, with opportunities for professional growth and a robust benefits package including health insurance, retirement plans, and paid time off.

Qualifications

• MS/MA or BA/BS in Business or Human Services related field.
• Three (3) years of well documented direct employment experience that includes staff supervision.
• Thorough administrative understanding of social service/treatment related, and mental health programs.
• Ability to set goals, think critically, problem solve, and work independently or in a team.

Responsibilities

• Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff.
• Assure each assigned staff caseload and billing benchmarks are met on a consistent and regular basis.
• Diligent oversight in assigning cases, clients, and families to assure staff are working at full capacity.
• Assist in navigating the referral process and the daily monitoring of supportive fiscal documentation (EHR entries).
• Trains staff on the billing process, including entries in AWARE’s Electronic Health System.
• Assures each assigned program complies with licensing and Medicaid standards, and AWARE, Inc. Quality Standards.
• Assists in the development and review of written policies and procedures governing all aspects of assigned treatment programs.

Skills

Staff supervision

Communication skills

Critical thinking

Problem solving

Teamwork

Education

MS/MA degree in Business or Human Services

BA/BS degree in Business or Human Services

Tools

EHR system

Job description

AWARE Inc. is seeking a service administrator to lead administrative operations across our programs, ensuring staff workload, billing accuracy, and program compliance. You will supervise Administrative Assistants/Coordinators and train staff on the billing process in our EHR.

Join a compassionate team dedicated to high-quality care in Montana, with opportunities for professional growth and a robust benefits package including health insurance, retirement plans, and paid time off.