Care Scheduling Specialist: Client & CAREGiver Matches

Home Instead; Eatontown (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Home Instead in Eatontown, NJ is seeking a Scheduling Coordinator/Admin Assistant to support client and CAREGiver scheduling, ensure accurate records, and help deliver extraordinary service with a focus on relationships.

You will handle inbound calls, coordinate daily schedules, document communications in the scheduling software, and assist with client consultations while maintaining confidentiality and professionalism in a fast-paced office.

Qualifications

• Must have strong verbal and written communication skills.
• Ability to listen effectively and communicate clearly.
• Must be able to work independently and meet deadlines.
• Proficient in Word and Excel for scheduling and documentation.

Responsibilities

• Answer incoming calls in a friendly, professional manner.
• Coordinate CAREGiver schedules daily and document correspondence.
• Assist with client inquiries and prepare for care consultations.
• Maintain accurate client and CAREGiver records in the software system.
• Ensure regular attendance and adherence to company policies.

Education

High school diploma or equivalent

One year of related business experience

Excellent verbal and written communication

Organizational skills and attention to detail

Tools

Word

Excel

Job description

Home Instead in Eatontown, NJ is seeking a Scheduling Coordinator/Admin Assistant to support client and CAREGiver scheduling, ensure accurate records, and help deliver extraordinary service with a focus on relationships.

You will handle inbound calls, coordinate daily schedules, document communications in the scheduling software, and assist with client consultations while maintaining confidentiality and professionalism in a fast-paced office.