Care Scheduling Lead — Growth & Compliance

Cornerstone Caregiving; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Cornerstone Caregiving, Fort Wayne, IN, is seeking an Office Coordinator to manage client and caregiver schedules and support the local Operating Director. You will handle scheduling, compliance, customer service, and administration, with after-hours on-call coverage, contributing to a growing home care network.

This role demands a customer-focused approach in a fast-paced setting and collaboration with the local team. Equal opportunity employer.

Qualifications

• One year of experience in home care/healthcare
• One year of recruiting experience

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are properly staffed.
• Compliance: Ensure office compliance with state and federal regulations.
• Customer Service: Handle incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate after-hours phone coverage to maintain staffing.

Skills

Scheduling

Regulatory compliance

Customer service

Administrative skills

On-call availability

Job description

Cornerstone Caregiving, Fort Wayne, IN, is seeking an Office Coordinator to manage client and caregiver schedules and support the local Operating Director. You will handle scheduling, compliance, customer service, and administration, with after-hours on-call coverage, contributing to a growing home care network.

This role demands a customer-focused approach in a fast-paced setting and collaboration with the local team. Equal opportunity employer.