Care Scheduler & Operations Lead

The Top Gun Program - Cornerstone Caregiving; Woburn, Northern (MA, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Cornerstone Caregiving is seeking an Office/Operations Manager to coordinate scheduling between clients and caregivers across a growing home care network. You will report to the local Operating Director and help grow and manage the office.

Responsibilities include managing shifts, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing general admin support, and rotating after-hours on-call coverage to maintain staffing.

Qualifications

• At least 1 year of experience in home care or healthcare.
• At least 1 year of recruiting experience.
• Ability to manage schedules between clients and caregivers.
• Willing to work in a fast-paced environment.

Responsibilities

• Manage schedules between clients and caregivers to ensure proper staffing.
• Ensure compliance with state and federal regulations.
• Provide customer service by handling incoming calls from clients and caregivers.
• Provide general administrative support to the Operating Director.
• Support after-hours on-call coverage to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call staffing

Job description

Cornerstone Caregiving is seeking an Office/Operations Manager to coordinate scheduling between clients and caregivers across a growing home care network. You will report to the local Operating Director and help grow and manage the office.

Responsibilities include managing shifts, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing general admin support, and rotating after-hours on-call coverage to maintain staffing.