Care Scheduling Lead for Home Care Operations

Senior Helpers Vero Beach; Florida; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Short-term & Long-term Disability

Paid Time Off

Life Insurance

Pay On Demand

Bonus structure

Job summary

Senior Helpers Vero Beach is seeking a Scheduling Manager in Stuart, FL to organize delivery and administration of personal care services. The role focuses on creating a positive environment with strong vision, direction, and support for teams delivering care to clients and their families.

The position requires scheduling coordination, communication with clients, and on-call responsibilities. Prior experience in staffing/logistics and excellent organizational skills are essential for success in

Qualifications

• Experience in customer service required/preferred
• Strong organizational and communication skills
• Ability to multitask and make quick, effective decisions

Responsibilities

• Schedule and coordinate caregivers based on care plans and client needs
• Maintain scheduling software accuracy and update as needed
• Communicate changes to clients and families promptly
• Prepare for on-call duties averaging two weeks per month
• Support hiring inputs and maintain caregiver files
• Resolve scheduling conflicts and back-fill as needed

Skills

Customer service

Organization

Communication

Multitasking

Problem-solving

Team player

Education

High School Diploma or GED

Associate’s degree preferred

Job description

Senior Helpers Vero Beach is seeking a Scheduling Manager in Stuart, FL to organize delivery and administration of personal care services. The role focuses on creating a positive environment with strong vision, direction, and support for teams delivering care to clients and their families.

The position requires scheduling coordination, communication with clients, and on-call responsibilities. Prior experience in staffing/logistics and excellent organizational skills are essential for success in