Care Scheduling & Intake Coordinator – Weekly Pay

Synergy HomeCare; Delray Shores (FL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Weekly direct deposit pay

Paid holidays

Paid personal/vacation days

Job summary

SYNERGY HomeCare in Delray Beach is seeking an Office Coordinator to join the Delray Beach office. The role covers intake, patient care coordination, and caregiver scheduling, with duties including answering phones, processing service requests, and scheduling assessments for the Supervisory RN.

Ideal candidates will have strong communication and administrative skills, familiarity with scheduling software (AxisCare, eRSP, Wellsky), and the ability to maintain accurate client files while

Qualifications

• Strong communication, phone and administrative skills.
• Be patient, kind and compassionate.
• Proficiency with computers and browser-based scheduling software.
• Knowledge of Outlook, Word, Excel and Adobe Acrobat.
• Knowledge of scheduling software such as AxisCare, eRSP, Wellsky.
• Homecare, call center or staffing coordination experience preferred.
• Strong attention to details and confidentiality.
• Good auditory and visual ability; able to interface with computer and telephone.

Responsibilities

• Answer phones during normal business hours and on-call occasionally.
• Receive and process requests for new homecare services.
• Schedule Care Assessments for the Supervisory RN.
• Make follow-up calls to prospects and document in scheduling software.
• Provide superior customer service for clients.
• Maintain client files and keep them up to date.
• Match and schedule caregivers based on skill level, availability and customer requirements.
• Respond to time off requests and schedule back-up caregivers as needed.

Skills

Strong communication

Administrative skills

Patient & compassionate

Computer proficiency

Attention to detail

Confidentiality

Client interaction

Tools

AxisCare

eRSP

Wellsky

Job description

SYNERGY HomeCare in Delray Beach is seeking an Office Coordinator to join the Delray Beach office. The role covers intake, patient care coordination, and caregiver scheduling, with duties including answering phones, processing service requests, and scheduling assessments for the Supervisory RN.

Ideal candidates will have strong communication and administrative skills, familiarity with scheduling software (AxisCare, eRSP, Wellsky), and the ability to maintain accurate client files while