Care Scheduling & Admin Coordinator

Place 2B Properties; Bedford (NH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

Cancer Care

Critical Illness

Accident Care

Job summary

Allied Caregivers seeks an organized Office Administrator to ensure seamless communication between clients and care staff and to maintain consistent weekly schedules aligned with client needs and staff availability.

You will coordinate schedules, handle emails and calls, and document shift summaries while following HIPAA and agency policies. A high school diploma and strong communication skills are required, with preference for scheduling experience.

Qualifications

• High school diploma or equivalent (required); some college or administrative training preferred.
• Previous experience in scheduling, administrative support, or home healthcare is strongly preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Comfortable using mobile apps, email platforms, and basic office software.
• Reliable, responsive, and punctual.
• Open to constructive feedback and committed to continual learning and professional growth.

Responsibilities

• Create and maintain consistent weekly schedules for staff members across all client assignments.
• Work closely with caregivers and clients to ensure proper coverage and continuity of care.
• Promptly check and respond to emails and other electronic communications.
• Maintain open, respectful, and timely communication with both clients and employees via phone, email, and text.
• Take incoming calls and make outbound calls to clients and staff regarding schedule changes, availability, and service updates.
• Utilize scheduling software, email platforms, and mobile apps effectively.
• Ensure that all clock-in/out procedures are followed correctly using the designated mobile application.
• Accurately document shift summaries and care notes after each shift.
• Maintain detailed records to ensure compliance with internal standards and external regulatory requirements.
• Uphold the confidentiality and privacy of client information in accordance with HIPAA regulations.
• Follow all agency policies and procedures to maintain a safe and compliant working environment.
• Understand the responsibilities and daily tasks of Personal Care Assistants in order to build effective, realistic schedules and support staff effectively.

Skills

Excellent communication

Organizational skills

Time management

Independent work

Punctuality

Tech savvy

Education

High school diploma or equivalent

Administrative training preferred

Tools

Scheduling software

Email platforms

Mobile apps

Office software

Job description

Allied Caregivers seeks an organized Office Administrator to ensure seamless communication between clients and care staff and to maintain consistent weekly schedules aligned with client needs and staff availability.

You will coordinate schedules, handle emails and calls, and document shift summaries while following HIPAA and agency policies. A high school diploma and strong communication skills are required, with preference for scheduling experience.