Care Scheduler & Operations Lead

The Top Gun Program - Cornerstone Caregiving; Pompano Beach (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Cornerstone Caregiving, a non-medical in-home care company, is seeking an Office Administrator to manage schedules between clients and caregivers, ensure regulatory compliance, handle customer service, and support the Operating Director. The role involves after-hours on-call rotation and general operational tasks in a fast-paced, growing office.

Candidates should have at least one year of home care or healthcare experience and at least one year of recruiting experience.

Qualifications

• Office administrator responsibilities and scheduling
• Experience in home care/healthcare preferred
• Recruiting experience preferred

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed
• Compliance: Ensure office compliance with state and federal regulations
• Customer Service: Handle incoming calls from prospective and current clients and caregivers
• Administration: Provide general operational support to the Operating Director
• On-Call: Rotate managing phone calls after hours to ensure shifts are staffed

Job description

Cornerstone Caregiving, a non-medical in-home care company, is seeking an Office Administrator to manage schedules between clients and caregivers, ensure regulatory compliance, handle customer service, and support the Operating Director. The role involves after-hours on-call rotation and general operational tasks in a fast-paced, growing office.

Candidates should have at least one year of home care or healthcare experience and at least one year of recruiting experience.