Care Scheduler & Operations Lead

Phoenix Home Care & Hospice; Wichita (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health plan options

Dental

Vision

PTO

401(k)

Job summary

Phoenix Home Care & Hospice in Wichita, KS is seeking a Care Coordinator & Scheduler to connect caregivers with clients and ensure shifts are covered. You’ll manage schedules, communicate with families and our clinical team, and keep operations running smoothly in a busy home care setting.

The role emphasizes accuracy, calm under pressure, and strong computer skills. Office experience is required, with healthcare knowledge considered a plus, and reliability is essential.

Qualifications

• Office experience required.
• Healthcare or home care background a plus.
• Caregiving/Healthcare background also a plus.
• Solid computer skills (Word, Excel, scheduling software).
• Calm under pressure, organized, and quick on the phone.
• A positive attitude and a habit of showing up on time, ready to roll.

Responsibilities

• Master the schedule—match caregivers with clients and keep shifts covered.
• Communicate like a pro with families, field staff, and our clinical team.
• Jump in when needed to solve problems fast and keep care seamless.
• Track details with precision so nothing falls through the cracks.

Skills

Office experience

Healthcare background

Scheduling software

Word & Excel

Calm under pressure

Tools

Scheduling software

Job description

Phoenix Home Care & Hospice in Wichita, KS is seeking a Care Coordinator & Scheduler to connect caregivers with clients and ensure shifts are covered. You’ll manage schedules, communicate with families and our clinical team, and keep operations running smoothly in a busy home care setting.

The role emphasizes accuracy, calm under pressure, and strong computer skills. Office experience is required, with healthcare knowledge considered a plus, and reliability is essential.