Care Scheduler: Coordinate Treatments, Appointments

US Oncology Network-wide Career Opportunities; Pekin (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer

HSA & FSA

Paid time off and holidays

Employee Assistance Program (EAP)

Perks Program discounts

Job summary

Illinois CancerCare in Pekin is seeking a highly organized Scheduler to join our clinic team. You will coordinate follow-up appointments, tests, and treatments while supporting billing and patient communication.

Work closely with providers and care teams to keep schedules accurate and aligned with each patient's plan. Ideal candidate has strong communication, attention to detail, and comfort with EMR systems.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a healthcare setting preferred.
• Strong communication and multitasking skills.
• Familiar with EMR systems and medical terminology.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
• Travel to satellite clinics as required.
• Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Skills

Communication skills

Multitasking

Teamwork

Problem-solving

Education

High school diploma or GED

Tools

EMR systems

Medical terminology

Job description

Illinois CancerCare in Pekin is seeking a highly organized Scheduler to join our clinic team. You will coordinate follow-up appointments, tests, and treatments while supporting billing and patient communication.

Work closely with providers and care teams to keep schedules accurate and aligned with each patient's plan. Ideal candidate has strong communication, attention to detail, and comfort with EMR systems.