Care Referrals & Scheduling Coordinator

Ministerial Association of Colusa C; Marysville (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Ministerial Association of Colusa C is seeking a Referral Coordinator to provide administrative and service coordination support for Care Coordinators. You will connect neighbors to services by coordinating referrals, scheduling appointments, handling documentation, and arranging transportation to ensure timely follow-up with providers.

Collaborating with care teams, you will help remove barriers to care and promote efficient service delivery while maintaining confidentiality under HIPAA

Qualifications

• High school diploma or equivalent.
• Any combination of education and experience that provides the knowledge and ability to perform the duties of the position.
• Basic computer skills including Microsoft Office, email, and data entry systems.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist Care Coordinators with coordinating referrals to healthcare providers, behavioral health services, housing resources, transportation, and other community-based services.
• Schedule and confirm appointments for neighbors with medical providers, social service agencies, and community partners.
• Provide reminder calls, messages, and follow-ups to ensure neighbors attend scheduled appointments and services.
• Assist with documentation, data entry, and maintaining accurate service records in accordance with organizational and program requirements.
• Support the coordination of transportation for neighbors to medical appointments, service providers, or program-related activities.
• Track referrals and follow up with providers or agencies to ensure services were received and documented.
• Assist neighbors in completing forms, applications, and required paperwork related to services or benefits.
• Communicate regularly with Care Coordinators, and Community Supports staff to ensure continuity of care and timely service coordination.
• Maintain organized records and referral tracking systems to ensure compliance with program and documentation standards.
• Provide administrative and logistical support for care coordination activities, including preparing materials and assisting with follow-up communication.
• Support outreach and engagement efforts by helping coordinate appointments, initial contacts, and referral processes.
• Uphold confidentiality and compliance with HIPAA and organizational policies when handling neighbor information.

Skills

Organizational skills

Attention to detail

Communication skills

HIPAA confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ministerial Association of Colusa C is seeking a Referral Coordinator to provide administrative and service coordination support for Care Coordinators. You will connect neighbors to services by coordinating referrals, scheduling appointments, handling documentation, and arranging transportation to ensure timely follow-up with providers.

Collaborating with care teams, you will help remove barriers to care and promote efficient service delivery while maintaining confidentiality under HIPAA