Care Operations Specialist II - Patient Services

Optum; Houston (TX); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist II at Main Campus in Houston. Under the Clinic Administrator, you will perform clerical and typing duties for Managing Physician and department leadership, supporting efficient operations.

Responsibilities include eligibility analysis, reporting with system applications, and assisting with medical plan benefits to optimize collections.

Qualifications

• High School diploma or GED required.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 3+ years general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a similar role.
• Working knowledge of Microsoft Office/PC experience.
• Typing skills 40 WPM with 10 or fewer errors.
• Alpha/Numeric Forms Entry.
• IM Bills lead for department.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes efficient teamwork and positive guest/peer relationships.
• Creates a caring environment reflecting KSC commitment to patient welfare.
• Supports department chief/managing physicians.

Skills

Administrative experience

Typing 40 WPM

Microsoft Office

Basic math

Forms entry

Spanish conversational

Education

High School diploma or GED

Tools

EPIC PM Front Desk

Hospital Charge Capture

Microsoft Office

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist II at Main Campus in Houston. Under the Clinic Administrator, you will perform clerical and typing duties for Managing Physician and department leadership, supporting efficient operations.

Responsibilities include eligibility analysis, reporting with system applications, and assisting with medical plan benefits to optimize collections.