Clinic Administrative Supervisor

Optum; Houston (TX); On-site; USD 60,000 - 107,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking an Administrative Supervisor to lead administrative and nursing staff across SBUs in Houston. Join a nationally recognized multi-specialty clinic delivering coordinated care and high patient satisfaction.

In this role you will report to the Clinic Administrator or Ambulatory Care Director and ensure high-quality administrative service, governance through standards, and supervision of staff in mid-to-large clinics.

Qualifications

• High School diploma or equivalent.
• 4+ years of medical office experience including face-to-face customer service, cash handling, patient registration, appointment scheduling, medical billing, charge capture, and managed care; 1+ years supervisory experience, or 4+ years of KSC Medical Office experience in a Coordinator or Leadership capacity.
• Proven basic PC literacy; Alpha/Numeric Forms Entry.
• Proven excellent communication and interpersonal skills.
• Proven basic Math ability; 10 Key touch.
• Proven ability to speak, understand and write English.
• 5+ years of medical insurance/managed care, cash handling, cash close out, and direct face-to-face customer service experience.
• Microsoft Word & Excel.
• Bilingual- English / Spanish.

Responsibilities

• Provides leadership to administrative and nursing staff working with the SBU.
• Reports to the Clinic Administrator or Ambulatory Care Director.
• Ensures high quality administrative service to Kelsey-Seybold patients by implementing standards, policies and procedures.
• Directly supervises administrative staff in small clinics where the Clinic Administrator has responsibility for more than one SBU.
• In very large clinics the Administrative Supervisor may supervise two or more coordinators or large administrative support departments.

Skills

4+ years medical office experience

Leadership

Excellent communication

10-Key/Math

English proficiency

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking an Administrative Supervisor to lead administrative and nursing staff across SBUs in Houston. Join a nationally recognized multi-specialty clinic delivering coordinated care and high patient satisfaction.

In this role you will report to the Clinic Administrator or Ambulatory Care Director and ensure high-quality administrative service, governance through standards, and supervision of staff in mid-to-large clinics.