Department Support Specialist II - Main Campus

Optum; Houston (TX); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist II at Main Campus in Houston. Under the Clinic Administrator, you will perform clerical and typing duties for Managing Physician and department leadership, supporting efficient operations.

Responsibilities include eligibility analysis, reporting with system applications, and assisting with medical plan benefits to optimize collections.

Qualifications

• High School diploma or GED required.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 3+ years general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a similar role.
• Working knowledge of Microsoft Office/PC experience.
• Typing skills 40 WPM with 10 or fewer errors.
• Alpha/Numeric Forms Entry.
• IM Bills lead for department.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes efficient teamwork and positive guest/peer relationships.
• Creates a caring environment reflecting KSC commitment to patient welfare.
• Supports department chief/managing physicians.

Skills

Administrative experience

Typing 40 WPM

Microsoft Office

Basic math

Forms entry

Spanish conversational

Education

High School diploma or GED

Tools

EPIC PM Front Desk

Hospital Charge Capture

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Department Support Specialist II - Main Campus (2384951)

Department Support Specialist II - Main Campus - 2384951

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff.

Primary Responsibilities:

• Analyzes eligibility media
• Utilizes various system applications for reporting purposes
• Interprets multiple medical plan benefits to maximize accurate collections
• Endorses mutual respect amongst all members of the healthcare team
• Practices positive guest/peer relationships and works with others to promote an efficient and effective team
• Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients
• This position generally supports department chief/managing physicians

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or GED from an accredited program
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
• 3+ years general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
• Working knowledge of Microsoft Office/PC experience
• Typing skills 40 WPM with 10 or fewer errors
• Basic math ability
• Alpha/Numeric Forms Entry
• IM Bills lead for department

Preferred Qualifications:

• CPT/ICD coding
• Typing skills 55 WPM with 5 or fewer errors
• 10 key by touch
• Ability to speak/understand Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.