Care Operations & Billing Support Specialist II

UnitedHealth Group; Houston (TX); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist II to perform varied clerical duties for managing physicians and staff at one of our Houston locations.

Responsibilities include eligibility analysis, reporting, and interpreting medical plan benefits to aid accurate collections, while fostering a respectful, collaborative healthcare environment and supporting department leadership.

Qualifications

• High School diploma or GED from an accredited program.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 3+ years general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
• Working knowledge of Microsoft Office/PC experience
• Typing skills 40 WPM with 10 or fewer errors
• Basic math ability
• Alpha/Numeric Forms Entry
• IM Bills lead for department

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes efficient and effective teamwork.
• Demonstrates a positive attitude and creates a caring environment for patients.
• This position generally supports department chief/managing physicians.

Skills

Administrative experience

MS Office

Typing 40 WPM

Basic math

Alpha/Numeric entry

Education

High School diploma or GED

Tools

EPIC PM Front Desk

Hospital Charge Capture

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Department Support Specialist II to perform varied clerical duties for managing physicians and staff at one of our Houston locations.

Responsibilities include eligibility analysis, reporting, and interpreting medical plan benefits to aid accurate collections, while fostering a respectful, collaborative healthcare environment and supporting department leadership.