Care Operations Lead for Senior Home Care

A Place At Home, LLC; Newton (MA); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

A Place At Home, LLC in Newton, MA is seeking an Operations Care Coordinator to manage caregiver scheduling, ensure quality client care, and support office operations. The role emphasizes coordination, problem-solving, and compassionate service to seniors and their families.

You will align schedules, support caregivers, and help maintain accurate client records while ensuring compliance with state regulations and company standards.

Qualifikationen

• Experience in home care, healthcare, scheduling or office coordination.
• Strong organizational and multitasking skills in a fast-paced setting.
• Excellent written and verbal communication abilities.
• Problem-solver who adapts quickly to changing needs.
• Proficient in scheduling systems and Microsoft Office is a plus.

Aufgaben

• Care Coordination & Scheduling: optimize caregiver schedules and match to client needs.
• Client Experience: be the main point of contact and ensure care plan quality.
• Caregiver Support & Engagement: assist onboarding and ongoing communication.
• Operational Excellence: support daily office operations and recordkeeping.
• Billing & Administrative Support: assist with timekeeping, billing verification, payroll coordination.
• Growth & Community Engagement: support marketing and referral partner relationships.

Kenntnisse

Home care experience

Healthcare scheduling

Office coordination

Organizational multitasking

Excellent communication

Problem-solving

Scheduling software

Tools

Scheduling systems

Microsoft Office

Jobbeschreibung

A Place At Home, LLC in Newton, MA is seeking an Operations Care Coordinator to manage caregiver scheduling, ensure quality client care, and support office operations. The role emphasizes coordination, problem-solving, and compassionate service to seniors and their families.

You will align schedules, support caregivers, and help maintain accurate client records while ensuring compliance with state regulations and company standards.