Care Navigator - Social Work & Care Coordination

Child & Family Services; Fall River (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness program

Vacation accrual

Tuition reimbursement

Licensure reimbursement

Retirement plan match

Job summary

Child & Family Services seeks a Care Navigator in Fall River, MA to connect clients with behavioral health services, coordinate care, and support families. Duties include intake, eligibility assessment, referrals, and crisis interventions.

The role requires a Bachelor’s Degree and at least one year of relevant experience; bilingual abilities are preferred to serve a diverse community. Full-time schedule with language differential benefits available.

Qualifications

• Bachelor’s Degree in Social Work, Sociology, Psychology or related field.
• At least one year of experience in mental health or substance use services with youth, adults, or families.
• Bilingual individuals preferred to best support the needs of our clients and families.

Responsibilities

• Facilitate walk-in process with clients.
• Complete pre-screening assessment with client.
• Identify client needs and determine service options with client.
• Use collaborative documentation.
• Schedule client intake and follow-up appointments as appropriate.
• Make clinic referral and wait list phone calls.
• Make internal and external referrals as appropriate.
• Support transitions of care.
• Engage in care coordination across health and behavioral health services.
• Provide clients with advocacy, coaching, training, support, and psychoeducation.
• Provide crisis intervention strategies.
• Build and maintain professional relationships with community resources.

Skills

Bilingual (preferred)

Education

Bachelor’s Degree in Social Work, Sociology, Psychology or related field

Job description

Child & Family Services seeks a Care Navigator in Fall River, MA to connect clients with behavioral health services, coordinate care, and support families. Duties include intake, eligibility assessment, referrals, and crisis interventions.

The role requires a Bachelor’s Degree and at least one year of relevant experience; bilingual abilities are preferred to serve a diverse community. Full-time schedule with language differential benefits available.