Care Navigator & Patient Advocate

Voices for Voices; Quincy (MA); Hybrid; USD 57,308,000 - 103,155,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Education reimbursement

401(k) savings plan

Employee discounts

Employee assistance program

Job summary

UnitedHealth Group is seeking a health care professional to support patient-centered care for at‑risk individuals. The role involves coordinating care plans, monitoring adherence, and communicating with primary care and behavioral health teams.

The position is hybrid, based in Quincy, MA with on-site work one day per week and training at multiple sites as needed. Strong documentation and data skills are essential to succeed.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in a social services or healthcare setting.
• Basic proficiency with EMR and Microsoft Office.

Responsibilities

• Facilitates care for at‑risk patients and coordinates plan of care.
• Serves as liaison between care teams and patients/families.
• Tracks appointments, referrals, tests, and medication adherence.

Skills

Interpersonal skills

Excellent telephone skills

Cultural competence

Problem solving

Education

High School Diploma/GED

Bachelor's Degree (preferred)

Tools

EMR

Microsoft Office

Job description

UnitedHealth Group is seeking a health care professional to support patient-centered care for at‑risk individuals. The role involves coordinating care plans, monitoring adherence, and communicating with primary care and behavioral health teams.

The position is hybrid, based in Quincy, MA with on-site work one day per week and training at multiple sites as needed. Strong documentation and data skills are essential to succeed.