Care Navigator for Families & Youth Services

RIVER VALLEY COUNSELING CENTER, INC; Easthampton (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive benefits package

Multidisciplinary team collaboration

Impactful community work

Job summary

River Valley Counseling Center, Inc. is seeking a Care Coordinator to support the PEAT program and school-based services. You will connect clients with community resources, address barriers to care, and coordinate referrals while collaborating with clinicians, families, and schools to improve outcomes.

The role involves outreach, needs assessments, transportation coordination, and culturally responsive education for families. Strong organizational skills and teamwork are essential.

Qualifications

• Bachelor's degree required in a relevant field.
• Experience with children, adolescents, families preferred.
• Strong time management and attention to detail required.
• Ability to work as part of a multidisciplinary team while managing caseload independently.

Responsibilities

• Support Clinical Coordinator with client registration, documentation, and PEAT-related admin.
• Receive referrals from school-based clinicians for care coordination and basic needs.
• Identify and connect clients with community resources; coordinate referrals and follow-up.
• Build trusting relationships with clients and families through communication and advocacy.
• Collaborate with clients to establish goals and provide ongoing monitoring and support.
• Conduct outreach via in-person visits, calls, mail, and email to engage clients.

Skills

Strong organizational skills

Team collaboration

Multidisciplinary teamwork

Education

Bachelor's degree in Psychology, Social Work, Public Health, Human Services, or related field

Job description

River Valley Counseling Center, Inc. is seeking a Care Coordinator to support the PEAT program and school-based services. You will connect clients with community resources, address barriers to care, and coordinate referrals while collaborating with clinicians, families, and schools to improve outcomes.

The role involves outreach, needs assessments, transportation coordination, and culturally responsive education for families. Strong organizational skills and teamwork are essential.