Care Navigator & Case Manager

University of Maryland Medical System Corporation; Towson (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

The University of Maryland Medical System Corporation is seeking a Care Manager to deliver patient-centered care management across the care continuum. You will assess, plan, coordinate, and monitor patient needs, facilitating safe transitions and effective use of resources.

You will educate patients and caregivers, navigate benefits and resources, document carefully, and collaborate with interdisciplinary teams to promote quality outcomes and minimize barriers to care.

Qualifications

• Associate degree in Nursing or a Bachelor’s degree in Physical Therapy is required.
• Preferred BSN and 3+ years of healthcare experience in case management.
• Valid Maryland RN or PT licensure and clinical knowledge.
• Experience coordinating care across settings and with diverse teams.

Responsibilities

• Conduct comprehensive assessments of clinical, psychosocial, functional, financial, and support needs.
• Develop, implement, and monitor individualized care plans aligned with goals.
• Coordinate services across the continuum of care for timely access to treatment.
• Facilitate safe transitions and discharge planning with follow-up care.
• Educate patients and caregivers to support informed decisions and self-management.
• Assist navigating benefits, resources, and financial assistance programs.
• Maintain compliant documentation per regulatory and organizational standards.
• Collaborate with interdisciplinary teams to improve care coordination and outcomes.
• Participate in quality improvement and professional development activities.
• Perform other duties as assigned.

Skills

Care management principles

Discharge planning

Interdisciplinary collaboration

Patient education

Regulatory compliance

Education

Associate degree in Nursing

Bachelor's degree in Physical Therapy

Bachelor of Science in Nursing (BSN)

Job description

The University of Maryland Medical System Corporation is seeking a Care Manager to deliver patient-centered care management across the care continuum. You will assess, plan, coordinate, and monitor patient needs, facilitating safe transitions and effective use of resources.

You will educate patients and caregivers, navigate benefits and resources, document carefully, and collaborate with interdisciplinary teams to promote quality outcomes and minimize barriers to care.