Care Navigator

LifePoint Health; Brentwood (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Care Navigator to support patients in accessing essential healthcare and community resources. This role involves patient advocacy, care coordination, and collaboration with healthcare teams to ensure effective patient engagement and management. The ideal candidate will have experience in ambulatory healthcare and population health initiatives, contributing to healthier communities through dedicated support and care.

Benefits

401k

Flexible PTO

Medical

Dental

Vision

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Two years of experience in the ambulatory healthcare setting.
• Prior experience in population health initiatives preferred.

Responsibilities

• Assist high-risk patients in accessing healthcare and community resources.
• Coordinate care across multiple healthcare settings.
• Act as a patient advocate and navigator.

Skills

Patient Advocacy

Care Coordination

Communication

Education

HS diploma

Medical Assistant

Job description

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

As a Care Navigator, you will be responsible for working collaboratively within Population Health to support patients attributed to the Clinically Integrated Network in accessing essential healthcare and community resources. While both roles focus on patient engagement, advocacy, and care coordination in accordance with population health initiatives, Care Navigators are primarily responsible for assessing patient needs and assisting with the coordination of care across healthcare settings while Community Navigators are responsible for assessing patient needs and assisting with the coordination of services within the community to address social determinants of health.

Responsibilities:

• Assist patients within the network who are high or rising risk who are eligible for additional healthcare support and services.
• Act as a patient advocate and navigator; conduct comprehensive, preventive screenings for patients and/or assists with patient engagement
• Connect patients with network providers and facilities, payor-based resources, and (prescription and DME)
• Facilitate clear and direct communication of the patient care plan among the interdisciplinary treatment team providers, community/state-based resource affiliate, families, and patients; foster and maintain positive working relationships focused on shared goals.
• Function as a coordinator and manager of a defined population within the ACO/CIN across multiple healthcare settings and for multiple physicians/health care providers or health plan counterparts.
• Coordinate continuity of care across healthcare settings (inpatient/outpatient/skilled care, hospice, home health, etc.) to assure appropriate utilization of clinical resources.
• Work collaboratively with primary care practices to offer individualized assistance with improving and maintaining quality patient care, particularly as it pertains to appropriate utilization of services and opportunities for more effective and efficient care.
• Effectively work with all ACO/CIN stakeholders (staff, clients, doctors, agencies, etc.) from diverse backgrounds to support the reduction of cultural and socio-economic barriers between patients and institutions.
• Perform other duties as assigned.
• Additional Information:
• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and / or works with sensitive and / or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

What you’ll need:

• Education: HS diploma; Medical Assistant or higher preferred
• Experience: Two years of experience in the ambulatory healthcare setting. Ideal candidate will have prior experience in population health initiatives such as chronic disease management, care management, or utilization management.

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.