Care Manager- RCT (North Central)

Trillium Health Resources; Greenville (NC); Hybrid; USD 56,000 - 68,000; Full time

Benefits offered by this job

Work-from-home options

Health Insurance with no premium for员工

401k with 5% employer match

Paid Time Off + 12 holidays

PSLF qualifying employer

Remote work stipend

Job summary

Trillium Health Resources is seeking a Care Manager – RCT to join our North Central region. This remote role serves members across the North Central Region (Greenville, NC area) and acts as the single point of contact, coordinating with a multidisciplinary team to deliver whole person-centered care.

You will conduct comprehensive assessments, develop integrated care plans, and meet with members regularly by in-person or telephonic means.

Qualifications

• Must meet Qualified Professional (QP) status.
• Licensed by NC governing board for Human Services OR NC RN with MH/DD/SA experience.
• Master's degree with 1 year MH/DD/SA experience OR Bachelor's with 2 years MH/DD/SA experience.
• Bachelor's in non-human services with 4 years MH/DD/SA experience.
• If LTSS, two years LTSS/HCBS experience required.
• Must have a valid driver’s license.
• Must reside in Trillium’s North Central Region and be able to travel.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Provide oversight and outreach of Tailored Care Management.
• Conduct comprehensive assessments and evaluate results.
• Initiate and monitor integrated care plans across physical and mental health, social support, and lifestyle.
• Facilitate regular meetings with members in person or telephonically.
• Consult with providers to share information for care management.

Skills

QP status

RN licensed in NC

Driver's license

Ability to travel

Education

Master's degree in a human service field

Bachelor's degree in a human service field

Bachelor's degree in a non-human services field with MH/DD/SA experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Care Manager- RCT (North Central)

Provider Based Care Management Full Time Professionals Remote in North Central Region, Greenville, NC, US 2 Attachments

Salary Range: $56,270.00 To $68,428.00 Annually

Pay Plan Title: Care Manager

Working Title: Care Manager – RCT

FLSA Status: Non-Exempt

Posting Salary Range: $56,270 - $68,428

Office Location: Remote within Trillium’s North Central Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Care Manager – RCT to join our team! Trillium’s Care Manager – RCT plays a vital role in ensuring members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs. The Care Manager serves as the single point of contact for members and works with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians to promote continuity of care and quality care for each member. The Care Manager – RCT would be expected to work and be available at their remote location between the hours of 8:30 am – 5:00pm and be flexible to travel within the community to meet with members as well as attend other meetings as needed.

On a typical day, you might:

• Provide oversight and/or outreach, engagement, and support of members receiving Tailored Care Management.
• Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care.
• Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social support, lifestyle, community involvement, and risks to well-being, among others.
• Facilitate regular meetings with members, both face-to-face and telephonically.
• Consult with providers to gather and share information relevant to each member’s care including care management comprehensive assessments, and reassessments.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
• A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
• Additionally, If serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• Must have a valid driver’s license.
• Must reside within Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington or Wilson.
• Must be able to travel within catchment as required.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred:

• License and/or certification may be accepted as noted above.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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Attachments (2)

MCSCM004 - Care Manager.pdf

Tips for Applying to or Interviewing with Trillium 10.9.26.pdf