Care Manager - IW

Trillium-Health-Resources; Greenville (NC); Remote; USD 56.000 - 68.000; Vollzeit

Benefits dieser Stelle

Work-from-home options

Health insurance with no employee-prem

401k with 5% employer match and PSLF

Zusammenfassung

Trillium Health Resources seeks a Care Manager - Innovations Waiver (IW) to provide complex care coordination for members with Intellectual/Developmental Disabilities, and possibly MH/SUD needs. The role focuses on extensive assessment, monitoring, and interdisciplinary referrals with an emphasis on crisis-ready problem solving.

The position supports children, adolescents, and adults, offers remote work within the NC North Central Region, and requires dependable multi-tasking and strong

Qualifikationen

• Fully licensed by NC governing board for Human Services professions or NC RN license with four years MH/DD/SA experience.
• Graduate with Master’s degree in human services with one year MH/DD/SA experience or related supervised experience.
• Bachelor’s degree in human services with two years MH/DD/SA experience or related supervised experience.
• Bachelor’s degree in any field with four years MH/DD/SA experience or related supervised experience.
• Must have valid driver’s license and reside in Trillium’s North Central Region; travel may be required.

Aufgaben

• Use person centered planning methods to gather information and address individual needs.
• Educate and support members about rights and responsibilities.
• Complete Discovery activities as part of the planning process.
• Inform members and responsible persons about Medicaid and state-funded services and options.
• Assist in choosing service providers with objectivity and transparency.

Kenntnisse

Communication skills

Crisis management

Time management

Ausbildung

NC licensed professional in Human Services

RN licensed in NC with 4+ years MH/DD/SA experience

Master's degree in human services with 1 year MH/DD/SA experience

Bachelor's in human services with 2 years MH/DD/SA experience

Bachelor's in any field with 4 years MH/DD/SA experience

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Plan Based Care Management Full Time Professionals *Trillium office based location as specified below: US 2 Attachments

4 days ago Requisition ID: 3477

Salary Range: $56,270.00 To $68,428.00 Annually

Pay Plan Title: Care Manager

Working Title: Care Manager - IW

Cost Center: 8500/Plan Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $56,270 - $68,428

Office Location: Remote within Trillium’s North Central Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Care Manager - Innovations Waiver (IW) to join our Care Management Team! The Care Manager – IW is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. The Care Manager – IW assists with integrated care management through multi-disciplinary collaboration and referrals. This position has a primary focus on members who have Intellectual Developmental Disability, serving both children, adolescents, and adults. The individual must be dependable, organized, able to multitask, and communicate effectively, with strong reasoning and problem ‑ solving skills, including in crisis situations.

On a typical day, you might:

• Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
• Provide education and support to members in learning about and exercising rights and responsibilities.
• Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process.
• Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth.
• Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
• A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full‑time, pre or post‑bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full‑time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
• Additionally, If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• License and/or certification may be accepted as noted above.
• Must have a valid driver’s license.
• Must reside in Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington and Wilson.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred:

• Experience with the Innovation Waiver or IDD population.
• Care management experience.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

Attachments (2)

Tips for Applying to or Interviewing with Trillium 10.9.26.pdf