Care Manager - Community Care & Resources

NextStep Care; Athens (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

NextStep Care in Georgia seeks a dedicated Care Manager to coordinate home and community-based services, liaise with providers, and support members and families to achieve optimal health outcomes.

The role emphasizes documentation, collaboration with internal teams, and ongoing quality assurance, with participation in after-hours on-call, community outreach, and staff onboarding within a nonprofit, mission-driven organization.

Qualifications

• Bachelor’s degree in social work or related human services field is required with 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.

Responsibilities

• Acts as a liaison between members and home and community-based service providers to facilitate care.
• Maintains regular communication with members via phone or home visits to monitor wellbeing.
• Documents interventions and member information per guidelines and supports care plan coordination with internal teams.

Skills

Communication

Empathy

Resourcefulness

Collaboration

Problem-Solving

Organization

Cultural Competence

Advocacy

Ethical Knowledge

Education

Bachelor's degree in social work

Related human services field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care in Georgia seeks a dedicated Care Manager to coordinate home and community-based services, liaise with providers, and support members and families to achieve optimal health outcomes.

The role emphasizes documentation, collaboration with internal teams, and ongoing quality assurance, with participation in after-hours on-call, community outreach, and staff onboarding within a nonprofit, mission-driven organization.