Bilingual Care Manager Assistant (Mandarin/Cantonese)

Hand In Hand Development, Inc.; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading community health agency in New York is looking for a Care Manager Assistant who is bilingual in Mandarin or Cantonese. This role involves supporting Care Managers with administrative tasks, conducting home visits, and ensuring compliance with regulations. Candidates should have a Bachelor's degree in a relevant field and strong communication skills. This position offers a dynamic work environment focusing on providing exceptional service to children and families.

Qualifications

• Bachelor’s degree required in related fields.
• Knowledge of the code of ethics in the profession.
• Excellent communication skills needed.

Responsibilities

• Assist the Care Manager in processing referrals.
• Participate in IDT meetings with supervision.
• Accompany CMs to home visits.
• Collect supporting documents for eligibility.
• Organize forms and documents as directed.
• Conduct satisfaction surveys for clients.
• Prepare meeting documents as required.

Skills

Excellent verbal and written communication skills

Ability to communicate in home languages

Proficiency in Microsoft Office

Ability to work under pressure

Organizational skills

Customer service skills

Education

Bachelor’s degree in Psychology, Sociology, Social Work or Human Services

Job description

A leading community health agency in New York is looking for a Care Manager Assistant who is bilingual in Mandarin or Cantonese. This role involves supporting Care Managers with administrative tasks, conducting home visits, and ensuring compliance with regulations. Candidates should have a Bachelor's degree in a relevant field and strong communication skills. This position offers a dynamic work environment focusing on providing exceptional service to children and families.