Care Manager

LiveWell Homecare Agency; Raleigh (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health plans

Retirement savings

Paid time off

Tuition reimbursement

Bonus potential

Job summary

LiveWell Homecare Agency seeks a Lead Caregiver to supervise shift operations in a senior living setting, ensuring compassionate, high‑quality resident care. The role involves hands‑on ADL support, coaching caregiving staff, and ensuring adherence to Individualized Service Plans (ISP).

You will monitor health, address concerns promptly, and help onboard new team members. We emphasize safety, compliance, professionalism, and a positive, inclusive workplace.

Qualifications

• High School Diploma or GED required.
• CPR/First Aid and Medication Administration certifications preferred.
• Excellent communication, delegation, and decision‑making skills.

Responsibilities

• Lead shift operations and manage team coverage.
• Provide direct ADL support when necessary.
• Coach staff on care quality, documentation, and hospitality standards.
• Review resident charts and ensure care plans are followed.
• Monitor resident health and communicate concerns.
• Support staff onboarding and mentorship.
• Promote safety, compliance, and effective shift transitions.

Skills

Strong communication

Delegation

Decision‑making

Coaching staff

Education

High School Diploma or GED

Job description

The Lead Caregiver is a frontline leader responsible for ensuring high-quality, compassionate resident care in a senior living environment. They serve as the shift supervisor, managing shift assignments, attendance, and coverage while providing hands‑on assistance with Activities of Daily Living (ADL). They coach and support caregiving staff to maintain standards of quality, hospitality, and documentation, ensuring compliance with Individualized Service Plans (ISP). The role involves monitoring resident health, communicating concerns promptly, and supporting onboarding and mentoring new team members. Safety, compliance, and smooth shift transitions are key responsibilities, along with modeling professionalism, accountability, and compassionate service.

Qualifications & Skills

• High School Diploma or GED, age 18+
• CPR, First Aid, and Medication Administration certifications
• Strong communication, delegation, and decision‑making skills
• Experience in assisted living, memory care, or senior care setting

Key Duties

• Lead shift operations and manage team coverage
• Provide direct ADL support when necessary
• Coach staff on care quality, documentation, and hospitality standards
• Review resident charts and ensure care plans are followed
• Monitor resident health and communicate concerns
• Support staff onboarding and mentorship
• Promote safety, compliance, and effective shift transitions

The role offers opportunities for career growth, competitive pay, and benefits including health plans, retirement savings, paid time off, tuition reimbursement, and bonus potential. It emphasizes creating a positive, inclusive workplace dedicated to enriching the lives of residents and staff alike.