Care Manager

Meta Care Inc; Crookston (MN); In loco; USD 48.000 - 65.000; Part-time

Descrizione del lavoro

Meta Care, Inc. is seeking an experienced Care Manager to support clergy, diocesan employees and health plan members in Crookston, MN. This role focuses on navigating benefits, understanding coverage, and coordinating care with providers and resources.

The ideal candidate has healthcare knowledge, strong communication, and problem-solving skills. Prior experience in benefits navigation or care coordination is valued; RN/LPN not required. This is a flexible part-time to full-time role.

Competenze

• Experience navigating benefits, provider networks, and insurance requirements.
• Not a clinical nursing position; RN/LPN not required.
• Healthcare knowledge, problem-solving ability, and strong communication are essential.
• Advocacy for members to receive appropriate care and resources.

Mansioni

• Help members understand health benefits and available resources.
• Assist with questions involving coverage, referrals, and access to care.
• Advocate for members navigating the healthcare system.
• Help identify in-network providers and services for members.
• Coordinate appointments and follow-up with care teams.

Conoscenze

Healthcare navigation

Patient advocacy

Communication

Care coordination

Relationship management

Descrizione del lavoro

Care Manager with Meta Care, Inc.

Location: Serving in the Catholic Diocese of Crookston, MN

Job Type: Part-Time to Full-Time

Reports To: Vice President of Care Management at Meta Care, Inc.

Help Navigate Healthcare With Confidence

Meta Care is seeking an experienced, compassionate Care Manager to support clergy, employees and health plan members of the Catholic Diocese of Crookston.

We are looking for someone who understands how complicated healthcare can be and enjoys helping people work through benefits questions, provider issues, appointments, insurance requirements, and other barriers to receiving care.

The ideal candidate may come from an employee benefits, health insurance, medical office operations, patient advocacy, care coordination, provider relations, insurance verification, or healthcare navigation background. This is not a clinical nursing position, and an RN or LPN license is not required.

Meta Care, Inc. is dedicated to providing compassionate, personalized healthcare navigation designed to meet the evolving needs of those we serve. At Meta Care, our mission is simple: help members receive theRight Care, Right Place, Right Time.

About the Role

You will serve as a trusted, local resource for clergy, diocesan employees and their families—someone they can turn to when they need help understanding their benefits or navigating the healthcare system.

You will help members:

• Understand and use their health benefits
• Navigate insurance and provider networks
• Resolve healthcare access questions and barriers
• Locate physicians, specialists, and appropriate services
• Coordinate appointments and follow-up
• Understand referrals, prior authorizations, and other healthcare processes
• Connect with wellness programs and available resources
• Receive support following hospitalization or significant health events

This is a highly relationship-driven role requiring strong communication, persistence, organization, and follow-through.

What You’ll Do

Benefits Navigation & Member Advocacy

• Help members understand their healthcare benefits and available resources
• Assist with questions involving coverage, providers, referrals, prior authorizations, and access to care
• Advocate for members when they encounter challenges navigating the healthcare system
• Help members identify appropriate in-network providers and services
• Follow issues through to resolution rather than simply providing information

Member Support

• Build trusted relationships through proactive outreach and ongoing communication
• Serve as a consistent point of contact for members who need assistance
• Help coordinate medical and specialist appointments when needed
• Provide additional support following hospitalizations or major health events
• Connect members with transportation, home support, wellness, and community resources

Collaboration & Follow-Through

• Work closely with Meta Care's pharmacists, nutritionists, social workers, care coordinators, and leadership team
• Track member needs and ensure open items receive appropriate follow-up
• Participate in client and internal team meetings
• Support member education and engagement initiatives
• Maintain timely documentation and strict confidentiality

Who We’re Looking For

Clinical experience is welcomed but not required. Candidates with backgrounds as a MA, CNA, LPN, or RN are encouraged to apply, but the most important qualifications are healthcare knowledge, problem-solving ability, communication skills, and a genuine desire to advocate for others.

Why Meta Care?

Healthcare can be overwhelming. Our members should never feel like they have to navigate it alone. At Meta Care, you will have the opportunity to become a trusted advocate for the people you serve while being supported by an experienced multidisciplinary team.

If you are someone who enjoys helping others, solving healthcare problems, and making a meaningful difference in people's lives, we would love to hear from you.

Equal Employment Opportunity

Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.