Care Concierge - Medical Assistant

Curana Health; Minneapolis (MN); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Comprehensive benefits package

401K

PTO

Paid holidays

Job summary

Curana Health is seeking a Care Concierge - Medical Assistant in Minneapolis, MN. This role involves supporting patients and providers in Senior Living Facilities, conducting health rounds, and managing electronic health records. Ideal candidates will have at least 1 year of experience in a medical office and hold a medical assistant certification. A pay range of $20.00 to $24.00 per hour is offered, alongside benefits like a comprehensive package and 401K. This role requires travel to local Senior Living Communities.

Qualifications

• 1+ years of experience in a medical office, community engagement, or related fields.
• Experience with chronic care management or other care management programs is preferred.

Responsibilities

• Conduct monthly in-person rounds for patients enrolled in programs.
• Manage electronic health records and ensure accurate records.
• Facilitate provider orders and support scheduling.
• Collaborate with the care team for seamless communication.

Skills

Interpreting medical records

Collecting clinical information

Proficient in Microsoft Office

Organizational skills

Time management

Willingness to travel

Education

Registered or Certified Medical Assistant

Job description

Care Concierge - Medical Assistant

Location: US-MN-Minneapolis

Summary

The Care Concierge is a key role in Curana’s Interdisciplinary Care Team. The Care Concierge is on-site at Senior Living Facilities and is a bridge between patients, providers, and Curana’s virtual support team.

Essential Duties & Responsibilities

Patient Support

• Conduct monthly in-person rounds for patients enrolled in Advanced Primary Care Management (APCM) or the Guiding an Improved Dementia Experience (GUIDE) programs
• Address patient and durable power of attorney (DPOA) inquiries via telephone
• Respond to patient or caregiver messages received via the Curana Patient Portal
• Assist patients with scheduling follow-up appointments with Curana Providers or specialists

Provider Support

• Manage electronic health records (EHR) and ensure accurate and up-to-date patient records
• Coordinate documents needed for review or signature by a provider
• Facilitate provider orders and elevate findings
• Support provider scheduling
• Assist with prior authorizations
• Obtain patient records and diagnostic test results
• Organize telehealth consultations

Communication Support

• Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network
• Other duties as assigned

Qualifications

Required Education and Experience

• Registered or Certified Medical Assistant
• 1+ years of experience working in a medical office, community engagement, or other related fields

Required Skills

• Ability to interpret medical records, lab results, and appointment notes
• Demonstrates experience in collecting clinical information and surfacing changes to the appropriate Curana care team member
• Willingness to travel to local Senior Living Communities
• Proficient computer skills and exhibits knowledge in using various Microsoft Office applications
• Excellent organizational and time management skills with the ability to prioritize tasks

Preferred Education and Experience

• Experience working with chronic care management (CCM) or other care management programs

Travel Requirements

• On-site at assigned Senior Living Communities 4 business days out of the work week
• May require travel to multiple local Senior Living Communities

This role requires travel to and from one or more assigned facilities. Depending on the amount of travel required, Curana may in the future determine that a valid driver's license, current auto insurance, and an acceptable driving record are required. If so, you will be provided with thirty (30) days notice of this requirement. From that time forward, please be advised that periodic motor vehicle (MVR) checks may be conducted as a condition of, and/or for, continued employment.

Pay Range

USD $20.00/Hr. - USD $24.00/Hr. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Curana Health offers benefits such as a comprehensive benefits package, 401K, PTO, paid holidays. All benefits are subject to eligibility requirements.

Equal Employment Opportunity

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.

The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).