Care Management Admin Specialist

Molina Healthcare; Des Moines (IA); Remote; USD 20,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare in Des Moines, IA seeks an experienced administrative professional to support the care management function. This non-clinical role contributes to team-based delivery of integrated care and helps implement cost-effective member services.

Responsibilities include data entry, scheduling, member screening, and correspondence processing; you will coordinate care-management activities under the supervision of care managers and ensure strong communication with members and providers.

Qualifications

• At least 1 year of administrative support in health care.
• Attention to detail and problem-solving skills.
• Working knowledge of Microsoft Office and data entry.

Responsibilities

• Provides administrative support for case assignment and scheduling.
• Supports initial review of case levels and assignment to care managers.
• Reviews data to identify member needs and assists in care plans.
• Schedules member visits with care managers as needed.
• Screens members per Molina policies and assists in identifying services.
• Coordinates member services per member benefit plan.
• Promotes internal and external communication to support care management.
• Processes member and provider correspondence.

Skills

Attention to detail

Problem-solving

MS Office

Customer service

Time management

Communication

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office Suite

Job description

Molina Healthcare in Des Moines, IA seeks an experienced administrative professional to support the care management function. This non-clinical role contributes to team-based delivery of integrated care and helps implement cost-effective member services.

Responsibilities include data entry, scheduling, member screening, and correspondence processing; you will coordinate care-management activities under the supervision of care managers and ensure strong communication with members and providers.