Care Management Assistant: Discharge & Coordination

Hugh Chatham Health; Park Ridge (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical,…

Flexible Spending Accounts

Adoption assistance

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Lutheran General Hospital in the Chicago area is seeking a Care Management Administrative Coordinator for full-time, 40 hours per week. The role involves coordinating Medicare-related communications, discharge planning support, and maintaining department operations.

Responsibilities include documenting IM and Code 44 letters, monitoring voicemails, communicating updates to care teams, and ensuring timely follow-up.

Qualifications

• H.S. diploma or equivalent.
• 2-3 years clerical experience in a health care setting.
• Proficiency with Microsoft Office.
• Ability to handle difficult calls and maintain professional conduct.
• Excellent communication skills.

Responsibilities

• Coordinate Medicare-related communication by delivering and documenting IM and Code 44 letters, obtaining required signatures, and supporting appeals processes.
• Monitor voicemails and ensure timely follow-up.
• Support discharge planning by coordinating with vendors, identifying appropriate post-care services, verifying benefits, and communicating updates to care teams.
• Maintain department operations by updating discharge-related systems, compiling reports and statistics, managing supplies, and providing clerical support.
• We value your insights and experiences to help us grow stronger together.

Skills

Clerical experience in health care

Good communication skills

Ability to handle difficult calls

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Advocate Lutheran General Hospital in the Chicago area is seeking a Care Management Administrative Coordinator for full-time, 40 hours per week. The role involves coordinating Medicare-related communications, discharge planning support, and maintaining department operations.

Responsibilities include documenting IM and Code 44 letters, monitoring voicemails, communicating updates to care teams, and ensuring timely follow-up.