Care Coordination Assistant: Discharge & Medicare Support

Hugh Chatham Memorial Hospital; Libertyville (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health is seeking a qualified candidate for a full-time Case Management support role at Advocate Condell Medical Center. You will coordinate Medicare correspondence and help with discharge planning and documentation, while supporting Care Managers and Social Work staff.

The position requires strong Microsoft Office skills, 2–3 years of clerical healthcare experience, and the ability to communicate effectively in a fast-paced environment. 40-hour work week; some flexibility in schedule.

Qualifications

• HS diploma or equivalent required.
• 2-3 years clerical experience in a health care setting preferred.
• Ability to use Microsoft Office and handle calls with professionalism.

Responsibilities

• Coordinate Medicare IM correspondence and related duties.
• Obtain signatures from beneficiaries or contacts within 48 hours before discharge.
• Mail letters to emergency contacts when needed per Care Manager direction.
• Monitor department voicemail lines and follow up as needed.
• Document IM/Code 44 activities in Care Connection system.
• Provide clerical support during the Medicare appeals process.

Skills

Microsoft Office

Difficult calls handling

Good communication skills

Education

HS diploma or equivalent

Job description

Advocate Health is seeking a qualified candidate for a full-time Case Management support role at Advocate Condell Medical Center. You will coordinate Medicare correspondence and help with discharge planning and documentation, while supporting Care Managers and Social Work staff.

The position requires strong Microsoft Office skills, 2–3 years of clerical healthcare experience, and the ability to communicate effectively in a fast-paced environment. 40-hour work week; some flexibility in schedule.