Care Management Admin Specialist

Molina Healthcare; Woodridge (IL); On-site; USD 23,000 - 42,000; Full time

Job summary

Molina Healthcare is hiring a Care Manager Processor to support non-clinical care management activities in the Downers Grove area. This role involves administrative tasks, case scheduling, and coordinating member services.

The position requires at least 1 year of healthcare administrative experience, strong communication skills, and proficiency with Microsoft Office applications. CMA preferred for internal alignment and career growth within Molina.

Qualifications

• At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience.
• Strong attention to detail.
• Problem-solving skills.
• Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software.
• Excellent customer service skills.
• Time-management and organizational skills.
• Strong verbal and written communication skills.

Responsibilities

• Provides non-clinical administrative support to the care management function and contributes to interdisciplinary team efforts.
• Facilitates administrative support including case assignment, member screening and scheduling, data entry and clerical support.
• Assists in case management assignment to care managers.
• Reviews data to identify principal member needs and supports care plan implementation.
• Schedules member visits with care managers as needed.
• Screens members according to Molina policies and processes.
• Coordinates required member services per member benefit plan.
• Promotes communication to enhance care management effectiveness.
• Processes member and provider correspondence.

Skills

Attention to detail

Customer service

Verbal & written communication

Time management

Healthcare administrative experience

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Outlook

Excel

Teams

Job description

Molina Healthcare is hiring a Care Manager Processor to support non-clinical care management activities in the Downers Grove area. This role involves administrative tasks, case scheduling, and coordinating member services.

The position requires at least 1 year of healthcare administrative experience, strong communication skills, and proficiency with Microsoft Office applications. CMA preferred for internal alignment and career growth within Molina.