Care Management Support Specialist

Molina Healthcare; Downers Grove (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Molina Healthcare is hiring a Care Manager Processor in Downers Grove, IL. The role involves non-clinical administrative support and collaboration with care managers to ensure quality member care.

The position emphasizes strong organizational skills, attention to detail, and effective communication. Hybrid work with 2–3 days in the office is required, with residency within driving distance.

Qualifications

• 1 year or more in an administrative support role in health care.
• Strong attention to detail and organizational skills.
• Excellent customer service and time-management abilities.
• Proficiency with Microsoft Office or equivalent software.

Responsibilities

• Provide non-clinical administrative support to care management.
• Assist with case assignment, screening, scheduling, and data entry.
• Support care management staff during case management processes.
• Coordinate member services with benefit plans and providers.
• Facilitate communication within the care team to improve care delivery.
• Schedule member visits with care managers as needed.
• Process member and provider correspondence.

Skills

Attention to detail

Verbal communication

Written communication

Team player

Problem-solving

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Outlook

Excel

Teams

Job description

Molina Healthcare is hiring a Care Manager Processor in Downers Grove, IL. The role involves non-clinical administrative support and collaboration with care managers to ensure quality member care.

The position emphasizes strong organizational skills, attention to detail, and effective communication. Hybrid work with 2–3 days in the office is required, with residency within driving distance.