Care Management Admin Specialist

UnitedHealth Group; Boulder (CO); On-site; USD 57,308,000 - 103,155,000; Full time

Job summary

UnitedHealth Group is seeking a Care Management Assistant to provide clerical and administrative support for the Care Management Team in Boulder, CO. The role emphasizes confidentiality, efficient communication, and coordination of post-acute referrals under licensed staff supervision.

Primary duties include scheduling, handling documentation, and ensuring accurate records while maintaining flexibility to support other departments as needed.

Qualifications

• High School Diploma / GED required.
• Must be 18 years of age or older.
• Experience in healthcare or medical insurance preferred.
• Proficiency in Microsoft Word, Outlook and Excel.
• Ability to work onsite in Boulder, CO.
• Ability to work Sunday to Thursday.
• Full-time schedule 8:00am–5:00pm with occasional overtime.

Responsibilities

• Transcribe, file, and manage department documents.
• Provide clerical and administrative support to the Care Management Team.
• Coordinate post-acute care referrals and related communications.
• Monitor office supplies and equipment; maintain records.
• Handle scheduling, faxing, and data entry tasks as needed.
• Maintain confidentiality per HIPAA and organizational policies.
• Support licensed staff and respond to inquiries promptly.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Problem solving

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Care Management Assistant to provide clerical and administrative support for the Care Management Team in Boulder, CO. The role emphasizes confidentiality, efficient communication, and coordination of post-acute referrals under licensed staff supervision.

Primary duties include scheduling, handling documentation, and ensuring accurate records while maintaining flexibility to support other departments as needed.