Care Coordination & Patient Advocacy Specialist

Intermountain Healthcare; Brighton (CO); On-site; USD 36,000 - 59,000; Full time

Job summary

Intermountain Health in Brighton, CO seeks a Care Management Assistant to bridge patients, families, and the healthcare team. You will coordinate appointments, relay information for referrals, and educate patients about resources while supporting care plans and payer communications.

Ideal candidates have healthcare setting experience and strong communication skills; a degree is preferred. This is a full-time on-site role with a comprehensive benefits package.

Qualifications

• Healthcare experience in a clinic or hospital setting.
• Customer service with focus on communications and problem resolution.
• Proficiency in advanced computer skills.
• BLS certification and valid driver’s license for home visits.

Responsibilities

• Coordinate appointments and transmit clinical information for referrals.
• Educate patients about available resources and payer processes.
• Assist with transition planning and arrange transportation when needed.
• Deliver routine regulatory notices within required timeframes with proper docs.
• Support care managers with EMR documentation and care coordination tasks.

Skills

Care Coordination

Patient Advocacy

Referral Management

Communication

Prioritization

Documentation

Education

Associate or Bachelor's degree

Job description

Intermountain Health in Brighton, CO seeks a Care Management Assistant to bridge patients, families, and the healthcare team. You will coordinate appointments, relay information for referrals, and educate patients about resources while supporting care plans and payer communications.

Ideal candidates have healthcare setting experience and strong communication skills; a degree is preferred. This is a full-time on-site role with a comprehensive benefits package.