Care Management Support Specialist

United Hospital Center; Bridgeport (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

UHC United Hospital Center in Bridgeport, WV is seeking a Care Management Administrative Specialist to support day-to-day departmental operations and collaborate with third-party payers and post-acute providers.

The role emphasizes timely documentation in the electronic Care Management System, discharge planning involvement, and effective communication with Care Management staff to maintain timely patient care and appropriate linkages.

Qualifications

• High school diploma or equivalent required.
• Two years administrative experience.
• Two years healthcare setting experience.
• Associates or advanced degree preferred.
• One year ICD9/CPT Coding or Medical Terminology experience.

Responsibilities

• Greet visitors and screen calls; route appropriately.
• Communicate clinical information with payers to obtain authorizations.
• Assist with discharge planning and post-acute referrals.
• Provide payer determinations feedback to supervisor.
• Serve as placement specialist for HHC/DME/Acute Rehab/SNF/LTACH.
• Notify supervisor of payer information changes.
• Verify patient financial counseling and EMR updates.
• Coordinate with referral agencies for equipment/services.
• Collect and transmit data for post-discharge care.
• Coordinate transportation and community services.
• Provide secretarial support (faxing, filing).
• Maintain confidentiality and prioritize time efficiently.
• Back up Administrative Assistant for Care Management.

Skills

Verbal communication

Written communication

Team collaboration

Computer basics

Office software

Education

High School diploma

Associates or advanced degree

Job description

UHC United Hospital Center in Bridgeport, WV is seeking a Care Management Administrative Specialist to support day-to-day departmental operations and collaborate with third-party payers and post-acute providers.

The role emphasizes timely documentation in the electronic Care Management System, discharge planning involvement, and effective communication with Care Management staff to maintain timely patient care and appropriate linkages.