Care Management Admin Specialist

Molina Healthcare; Austin (TX); Remote; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an experienced administrative support professional to assist the care management team in Austin, TX. This role focuses on non-clinical tasks, scheduling, data entry, and ensuring smooth coordination of member services under the member benefit plan.

The ideal candidate will have at least 1 year of healthcare admin experience, strong communication skills, attention to detail, and proficiency with Microsoft Office.

Qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent.
• Strong attention to detail and accuracy in data entry and scheduling.
• Excellent customer service skills and professional communication.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and related software.

Responsibilities

• Provides non-clinical administrative support to the care management function.
• Facilitates case assignment, member screening and scheduling, data entry, and correspondence processing.
• Assists in reviewing case levels and assigning care management tasks.
• Schedules member visits with care managers and coordinates required member services under member benefit plans.
• Promotes internal and external communication to enhance care management effectiveness.

Skills

Verbal and written communication

Attention to detail

Time management

Problem solving

Customer service

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Molina Healthcare is seeking an experienced administrative support professional to assist the care management team in Austin, TX. This role focuses on non-clinical tasks, scheduling, data entry, and ensuring smooth coordination of member services under the member benefit plan.

The ideal candidate will have at least 1 year of healthcare admin experience, strong communication skills, attention to detail, and proficiency with Microsoft Office.