Care Coordination & Administrative Specialist

Molina Healthcare; San Antonio (TX); Remote; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an administrative support professional to assist the care management function. You will help with case assignments, scheduling, data entry, and member communications to support integrated care delivery.

The role emphasizes accuracy, strong customer service, and collaboration with care managers to meet member needs. The position supports ongoing care management initiatives and helps ensure services align with member benefit plans, contributing to quality and

Qualifications

• At least 1 year of administrative support experience in health care.
• Strong attention to detail.
• Problem-solving skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Excellent customer service.
• Time-management and organizational skills.
• Strong verbal and written communication.

Responsibilities

• Provides non-clinical administrative support to the care management function.
• Supports interdisciplinary team efforts for integrated care delivery.
• Contributes to strategy to provide quality and cost-effective member care.
• Facilitates case assignment, scheduling, correspondence processing, and data entry.
• Assists in initial review and assignment of cases to care managers.
• Schedules member visits with care managers as needed.
• Screens members and assists in identifying appropriate member services per policies.
• Coordinates required member services per benefit plan.

Skills

Attention to detail

Problem solving

MS Office

Customer service

Time management

Communication skills

Education

CMA certification

Tools

Microsoft Office - Outlook, Word, Excel

Job description

Molina Healthcare is seeking an administrative support professional to assist the care management function. You will help with case assignments, scheduling, data entry, and member communications to support integrated care delivery.

The role emphasizes accuracy, strong customer service, and collaboration with care managers to meet member needs. The position supports ongoing care management initiatives and helps ensure services align with member benefit plans, contributing to quality and