Care Intake Specialist — Entry-Level Patient Onboarding

Elite DNA; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Elite DNA Behavioral Health is seeking an Entry-Level Care Coordinator to manage patient intake and collect information for the bio-psycho-social evaluation. You will work with licensed clinicians to ensure a smooth intake and provide a welcoming experience for patients.

You will schedule initial evaluations, verify demographics and insurance, and document information in the EMR to support clinical assessments. A Bachelor’s degree is required with strong communication skills.

Qualifications

• Bachelor’s degree required in psychology, social work, human services, healthcare administration, public health, or related field.
• Experience in healthcare or behavioral health preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Conduct structured intake appointments to gather information for bio-psycho-social evaluation.
• Collect and document demographics, presenting concerns, psychosocial background, family and social history, education and work history, prior treatment, and current health data.
• Document information in EMR to support licensed providers in clinical evaluation.
• Coordinate with licensed clinicians to ensure intake information is available for review.
• Schedule initial evaluation appointments and ensure intake forms and consents are completed prior to evaluation.
• Verify patient demographics and insurance information; maintain and organize EMR records.
• Provide welcoming, supportive assistance and answer routine questions about services and procedures.

Skills

Interpersonal skills

Communication skills

Active listening

Interviewing skills

Attention to detail

Documentation accuracy

EMR proficiency

EMR software

Education

Bachelor’s degree

Tools

EMR software

Job description

Elite DNA Behavioral Health is seeking an Entry-Level Care Coordinator to manage patient intake and collect information for the bio-psycho-social evaluation. You will work with licensed clinicians to ensure a smooth intake and provide a welcoming experience for patients.

You will schedule initial evaluations, verify demographics and insurance, and document information in the EMR to support clinical assessments. A Bachelor’s degree is required with strong communication skills.