Care Experience Manager

Right at Home Billings, MT; Billings (MT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid healthcare

Training and development

Quarterly bonus potential

Job summary

Right at Home Billings, MT is seeking a dedicated Care Coordinator to enhance client and family experiences by developing and managing personalized home care plans. The role involves coordinating with clients, families, and care partners to ensure safe and meaningful in-home care delivery.

You will mentor caregivers, support day-to-day operations, and maintain a positive, organized office environment. A valid driver’s license and reliable vehicle are required for community visits.

Qualifications

• Two years of business experience with a high school diploma or equivalent.
• Strong communication and organization skills are essential.
• Willingness to be on-call outside normal hours and drive as needed.
• Must have a valid driver’s license and insured vehicle.

Responsibilities

• Develop and maintain client care plans and care partner communications.
• Coordinate with clients, families, and referral sources to ensure safe, meaningful home care.
• Mentor caregivers and support delivery of high-quality home care.
• Maintain a calm, positive demeanor in a fast-paced office environment.
• Utilize independent judgment and decision-making to manage daily operations.

Skills

Communication

Organization

Decision making

People skills

Education

High school diploma or equivalent with two years of business experience

Job description

Right at Home Billings, MT is seeking a dedicated Care Coordinator to enhance client and family experiences by developing and managing personalized home care plans. The role involves coordinating with clients, families, and care partners to ensure safe and meaningful in-home care delivery.

You will mentor caregivers, support day-to-day operations, and maintain a positive, organized office environment. A valid driver’s license and reliable vehicle are required for community visits.