Care Coordinator (Remote)

CarepathRx; Washington (District of Columbia); Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company in pharmacy services is seeking a Care Coordinator to manage case coordination for patients. This role involves maintaining patient files, ensuring compliance with guidelines, and facilitating communication among healthcare professionals. Ideal candidates will have healthcare experience and strong organizational skills.

Qualifications

• At least one year of healthcare or medical experience required.
• Two years of home infusion experience preferred.

Responsibilities

• Maintain organized files for all patients related to service coordination.
• Input and update patient data from notification through discharge.
• Adhere to policies ensuring compliance with state guidelines.

Skills

Communication

Organizational Skills

Problem Solving

Education

High School diploma or GED

Tools

Microsoft Suite

Job description

CarepathRx Job Description

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services, and wrap-around services.

The Care Coordinator is responsible for managing the case coordination for patients assigned to them. This includes ensuring an excellent level of care regarding infusion pharmacy services.

Responsibilities

1. Maintain complete, organized, and accurate files for all patients related to service coordination: case management, nursing services, pharmacy preparation and delivery, and relevant data.
2. Input and update patient data from notification through verification of benefits, initiation of care, follow-up, and discharge.
3. Complete all required reports timely, including daily, weekly, monthly, quarterly, and annual reports.
4. Adhere strictly to policies and procedures, ensuring compliance with state guidelines and current knowledge of all relevant areas.
5. Identify and resolve case coordination issues, documenting concerns and resolutions with the Intake Manager.
6. Maintain professional and courteous communication with internal and external stakeholders involved in patient care, such as hospital discharge planners, physicians, and health benefit providers.
7. Participate in orientation and training of new staff, including referral processes, documentation, and cross-training.
8. Verify and train healthcare professionals on current practices related to home infusion care, including educational assessments and professional meetings.
9. Engage in QA&I activities, monitoring outcomes and working towards program goals.
10. Maintain patient confidentiality at all times.
11. Participate in continuing education as requested.
12. Perform other duties as assigned.

Qualifications

• High School diploma or GED.
• At least one year of healthcare, contact center, or medical experience in home health or infusion fields; two years of home infusion experience with strong clinical knowledge is preferred.
• Proficiency in Microsoft Suite.

CarepathRx is an equal opportunity employer, committed to diversity and inclusion. Applicants are encouraged to self-identify. We maintain a drug-free workplace. Eligibility to work in the country is required.