Care Coordinator N Central BH Post Adopt/Foster Care Mountain Home (Baxter Co)

Empower Healthcare Solutions; Little Rock (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Empower Healthcare Solutions, LLC. Little Rock, AR seeks an Entry Level Care Coordination Specialist to support foster care and pediatric adoption cases, ensuring services are delivered by specialty providers and continuity of care across the plan.

Responsibilities include high-touch outreach with families, coordinating with providers, developing PCSP, patient education, and addressing social determinants of health to improve outcomes.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in social science or health-related field preferred.
• 1+ years of experience caring for developmentally or intellectually disabled or behavioral health clients (Preferred).
• 6+ months of care coordination experience with pediatric members in foster care or adopted (Preferred).

Responsibilities

• Provide high touch outreach with assigned members and families.
• Wrap around services for adoption or child welfare journeys.
• Assist members with healthcare needs by ensuring providers and services work together to improve health.
• Provide health education and coaching tailored to treatment and service plans.
• Develop the Person-Centered Support Plan (PCSP) and provide choices for members.
• Ensure compliance with the PCSP and assist with resources or barriers to treatment.
• Coordinate with various healthcare providers for diagnostics and hospital services.
• Address social determinants of health including access to exercise and healthy food.
• Promote activities focused on patient health and community well-being.
• Coordinate community-based management of medication therapy.

Skills

Care coordination

Case management

Communication skills

Analytical thinking

Education

High school diploma or GED

Bachelor’s degree in social science or health-related field (Preferred)

Job description

Job Details: Level: Entry, Job Location: Empower Healthcare Solutions LLC - Little Rock, AR 72223, Position Type: Full Time, Education Level: High School or GED, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Health Care, Job Summary: Provide specialty service care coordination to members who are in foster care or pediatric members identified as being adopted. Ensure appropriate services are delivered by specialty providers and ensure continuity of care across services. Responsible for the total care plan, encompassing all services and plans related to beneficiaries. Provide case management complying with Conflict Free Case Management rules.

Primary Duties/Responsibilities:

• Provide high touch outreach contacts with assigned members and intensive family engagement with the relevant guardians and caregivers
• Wrap around services for family, ensuring they receive support, services and advocacy during adoption or child welfare journey
• Assist members with healthcare needs by ensuring providers and services are working together so that the member’s health is improved.
• Provide health education and coaching to members tailored to issues identified within treatment and service plans.
• Develop the Person-Centered Support Plan (PCSP) and provide choices for members in this process.
• Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.
• Coordinate with various healthcare providers for diagnostics, ambulatory care, and hospital services.
• Assist members with social determinants of health including access to exercise and healthy food.
• Promote activities focused on the health of a patient and their community, including outreach, quality improvement, and patient panel management.
• Coordinate community-based management of medication therapy
• Participates in staff meetings and clinical conferences.
• Ensures that performance guarantees are met or exceeded.
• Interfaces with external and internal customers to ensure optimal efficiency of service.
• Other duties and responsibilities as assigned.

Qualifications: Required Skills/Abilities:

• Must be able to determine the needed approach, resources, and goals to meet business objectives and member needs.
• Must be able to analyze and translate medical and clinical diagnoses and procedures into designated numerical code.
• Must be able to handle multiple priorities at once.
• Must have excellent written and verbal communication skills.

Education and Experience:

• High school diploma or equivalent required.
• Bachelor’s degree in social science or health-related field (Preferred) or
• 1+ years of experience caring for developmentally or intellectually disabled or behavioral health clients (Preferred.)
• 6+ months of care coordination experience with pediatric members who are in foster care or who are identified as being adopted (Preferred.)

License/Certification:

• Valid driver's license and automobile insurance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.